Trusted Pet Care Professionals
At Ponderosa Pet Resort, we know that you have choices in who you choose for pet care. We take great pride in the amount of training our staff goes through. We are more than just “dog lovers.” Our staff is trained in understanding animal behavior, managing play and social groups, recognizing medical issues in pets, how to administer medicines, excellent customer service and so much more. Our clients, both human and pet, have come to trust our standards of care and engagement while they are guests of our facility!
All pets that attend Day Care, Boarding, or any other function held at Ponderosa Pet Resort are required to have the following dog vaccinations or cat vaccinations.
Rabies, DHAPP and Bordetella (Kennel Cough). Any dog arriving in our facility must be fully vaccinated and in good health. It is the owner’s responsibility to provide us with a copy of your pet’s most recent, updated vaccine report from you Vet.
Rabies and Feline Distemper Combo.
You can always have the vet fax us at 512-532-0309 or they can email the records to firstname.lastname@example.org.
We do everything within our power to make sure your pet is healthy and well cared for while he/she is staying with us. For this to happen, we need your help. For the health of ALL of our boarding guests, please make sure your pet is healthy and in good shape prior to boarding. Be very aware of behavior and/or symptoms your pet may be showing such as:
A cough of ANY kind
Any eye discharge
Unexplained weight loss
Unexplained lethargy (tiredness)
By being aware of these things, you can help to prevent illnesses from entering our facility and making the overall experience of your pet’s stay with us more enjoyable. A dog that may be feeling ill can become greatly compromised when boarding.
We do allow dogs on medication and we will gladly administer your pet’s medicine while here. If your pet is on ANY medicine serious enough to affect its health and/or life, we may ask that you board at a Veterinary Boarding Facility for the safety and well-being of your pet and the on-site ability to deal with life-threatening situations.
We reserve the right to refuse boarding if a pre-existing medical condition(s) could compromise the health of your dog.